Privacy Policy
1. Introduction
This Privacy Policy aims to help you understand what information we collect, why we collect it, how we treat it, to where it can be transferred and how you can update and delete your information. Our services, processes and communication systems aim to ensure the highest possible degree of compliance with the applicable law: Regulation (EU) 2016/679, The General Data Protection Regulation (GDPR)).
This Privacy Policy covers all those residing in a country in the European Economic Area or in any included other country or territory (collectively referred to as the European Region).
2. Data Collection
We collect information about yourself and/or concerning you at the following moments when you use the website of the TERASA coworking space:
1. When you send a message through our contact form or direct email;
2. Participation in surveys, questionnaires or similar enquiries;
3. Booking space, service or event;
4. When you visit and browse our website.
2.1. Sending of messages by contact form
Whenever you contact us through the contact form or by sending an e-mail, the following data are collected: email address, name, subject of the contact and the message you are sending. We usually store the emails we receive for archive purposes and later contacts.
2.2. Participation in surveys, questionnaires or similar enquiries,
When you decide to participate in surveys, questionnaires or similar enquiries the following data are collected: email address, name, subject of the surveys, questionnaires or similar enquiries.
2.3. Booking space, service or event,
When you decide to book space, time, office, event or any other booking service where following data are collected: email address, name, subject of the booking.
2.4. Visiting and use of the website
Information is collected every time you visit the website. This collected information is described and explained in the section on the use of cookies.
3. Use of Cookies
TERASA website uses cookies to identify information about your session use and personalisation of your browser each time you visit. A cookie is a small data file that is stored by the browser when you access the website. These cookies do not contain any of your personal information, such as name or email. The information stored in the cookie will only identify you for this website.
4. How we use your data
We may use your information to:
1. Inform you about any changes or updates we make to the services;
2. Alert you about relevant opportunities and activities (including open calls, collaboration opportunities and event invitations);
3. Provide you with other information or services to which you subscribe.
Your information will be used for purposes directly related to the website and/or TERASA and will never be shared with third parties (such as marketing companies).
5. Legitimacy in the treatment of your data
Your data will only be saved if one of the following occurs:
1. You express your consent by sending an e-mail or submitting an online form, or online surveys, booking, questionnaires or similar enquiries;
Your personal data will not be used for purposes other than those described in this policy without you being informed in advance or, where appropriate, your consent obtained.
6. Data retention period
Your personal data will be kept for the minimum period of time necessary for the purposes described above and/or for compliance with legal obligations. After this period, your data will be removed.
7. How can we share your information
Your information will be shared only on request by the police or supervisory authorities when there is suspicion that an illegal act is being committed or if this disclosure would allow an illegal act to be prevented; or as required or authorized by law.
8. Further information
The TERASA ensures collection, processing and sharing of Personal Data and / or Special Category Data of Personal Data are in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the General Data Protection Regulation (GDPR)) and other applicant regulation on Personal Data.
9. Your rights
At any time, you can request:
1. Access to your personal data;
2. Alteration of your personal information;
3. Opposition to, cancellation or limitation in the treatment of your personal data;
4. Portability of your personal data previously provided, in a structured and compatible manner and in a readable format.
5. Deletion of your data;
To exercise your rights, please contact us through the following e-mail: info@terasa.space Your requests will be treated with care, so that we can ensure the effectiveness of your rights. You will be asked to prove your identity, so to ensure that personal data are shared only with the owner.
Please note that, in certain cases and in accordance with applicable law, your request may not be satisfied immediately or in full.
In all cases, you will be informed of the measures taken, within 30 days from the time the request is made.
10. Clarifications or doubts
If you have any questions regarding this policy or other privacy issues, or if you wish to exercise any of your rights, please contact us at: info@terasa.space.